Personal identification information: We may collect personal identification information fromUsers in a variety of ways, including, but not limited to, when Users visit our website, fill out a personal detail, and in connection with other activities, services, features or resources wemake available on our website. Users may be asked for, as appropriate, name, emailaddress, mailing address, phone number.
Non-personal identification information: We may collect non-personal identificationinformation about users whenever they interact with our website. Non-personalidentification information may include the User name, the operating system and the Internetservice providers utilized and other similar information, if any.
How we use collected information:
Company may collect and use User's personalinformation for the following purposes:
How we protect User's information: We adopt appropriate data collection, storage andprocessing practices and security measures to protect against unauthorized access,alteration, disclosure or destruction of User's personal information and data stored on ourwebsite. Sensitive and private data exchange between the website and its Users happensover a SSL secured communication channel and is encrypted and protected with digitalsignatures.
Sharing personal information of User/s: We do not sell, trade, or rent User's personalidentification information to others. We may share generic aggregated demographicinformation not linked to any personal identification information regarding User/s with oursubsidiaries, our business partners, trusted affiliates and advertisers for the purposesoutlined above
- We are committed to delivering your order accurately, in good condition, and always ontime.
- Please note all items will be shipped with an invoice mentioning the price, as per Indian TaxRegulations of standard GST.
Delivery charges of Rs. 86 will be applicable on all orders of Rs. 1300 or less. We charge thesame shipping charges across India.
2. When will my order be delivered?
Most of our orders are delivered in up to 7 days from date of order placement. We ship on all workingdays, except during unforeseen circumstances such as lock down due to pandemic or any natural calamity. Any order may or may not be confirmed on call for delivery attempt, depending on thecourier partner.
3. How do I track my order?
You will be provided with a docket number for your order with which you can track it on thesite of the courier service provider.
In the unlikely event we are unable to deliver any items in your order, be assured, that you willnot be charged for that item, or you shall be refunded the full amount charged for the item.
4. Do you deliver outside India?- Currently we do not deliver to locations outside India.
5. What can I do if I receive a damaged product?
If you believe that the product is not in good condition, or if the packaging is tampered withor damaged, before accepting delivery of the goods, please refuse to take delivery of thepackage, and mail us at email@example.com, or call our Customer Care at 0755 - 3513297 mentioning your Order Identification Number. We shall make our best efforts to ensure thata replacement delivery is made to you at the earliest or refund the amount.
6. What happens if I wish to cancel an order?
You can cancel the order which has not been shipped. In this case we will refund the fullorder amount including the delivery charges.
7. What if plus9one.com cancels my order?
In the event we have to cancel any items in your order, if you have paid using a creditcard/debit card/net banking, your bank shall be instructed to refund the amount within 10 working days. However, the actual credit to your account will depend on your correspondence banks.
8. What if I opt for partial return after using coupon?
If return is opted for an item in an invoice on which coupon was availed, the amount of thecoupon will not be adjusted, and neither will the coupon be reusable. This rule applies onpartial return as well against such invoices.
If you wish to subscribe to our newsletter(s), we will use your name and email address tosend the newsletter to you. You may unsubscribe from these communications at any timeby following the instruction contained within each of the communications you receive.
We will send you strictly service-related announcements on rare occasions when it isnecessary to do so. For instance, if our service is temporarily suspended for maintenance,we might send you an email. Generally, you may not opt-out of these communications,which are not promotional in nature. If you do not wish to receive them, you have the optionto deactivate your account.
You can log in to our site using sign-in services such as Facebook Connect or an Open IDprovider. These services will authenticate your identity and provide you the option to sharecertain personal information with us such as your name and email address to pre-populateour signup form. Services like Facebook Connect give you the option to post informationabout your activities on this Web site to your profile page to share with others within yournetwork.
If you choose to use our referral service to tell a friend about our site or to share your wishlist, we will ask you for your friend's name and/or email address. We will automatically sendyour friend a one-time email inviting him or her to visit the site or view your wish list.
plus9one.com stores this information for the sole purpose of sending this onetimeemail and tracking the success of our referral program. Your friend may contact us firstname.lastname@example.org to request that we remove this information from ourdatabase.
We reserve the right to disclose your personally identifiable information as required by lawand when we believe that disclosure is necessary to protect our rights and/or to comply witha judicial proceeding, court order, or legal process served on our Website.
In the event the Company orplus9one.com goes through a business transition,such as a merger, acquisition by another company, or sale of plus9oneor a portion ofits assets, your personally identifiable information will likely be among the assetstransferred.
Access to Personally Identifiable InformationIf your personally identifiable information changes, or if you no longer desire our service, youmay correct, update, delete or deactivate it by making the change on our memberinformation page or by emailing our Customer Support at email@example.com
Wewill respond to your request to access within 24 hours. We will retain your information for aslong as your account is active or as needed to provide you services. We will retain and useyour information as necessary to comply with our legal obligations, resolve disputes, andenforce our agreements.
The security of your personal information is important to us. We follow generally acceptedindustry standards to protect the personal information submitted to us, both duringtransmission and once we receive it. No method of transmission over the Internet, ormethod of electronic storage, is 100% secure, however.Therefore, we cannot guarantee its absolute security.
Personally, identifiable information you submit while on our site. We use persistent cookies.A persistent cookie remains on your hard drive for an extended period of time. You canremove persistent cookies by following directions provided in your Internet browser's 'help'file. We set a persistent cookie to store your passwords, so you don't have to enter it morethan once. Persistent cookies also enable us to track and target the interests of our users toenhance the experience on our site. If you reject cookies, you may still use our site, but yourability to use some areas of our site, such as contests or surveys, will be limited The use ofcookies by our [partners, affiliates, tracking utility company, service providers] is not coveredby our privacy statement. We do have access or control over these cookies. Our [partners,affiliates, tracking utility company, service providers] use session ID cookies[to make iteasier for you to navigate our site, in order for you to use the shopping cart, etc.
As is true of most Web sites, we use third-party tracking services to gather certaininformation automatically and store it in log files. This information includes internet protocol(IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operatingsystem, date/time stamp, and clickstream data. We use this information, which does notidentify individual users, to analyze trends, to administer the site, to track users' movementsaround the site and to gather demographic information about our user base as a whole.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by the companyor plus9one.com. Please be aware that we are not responsible for the privacypractices of such other sites. We encourage you to be aware when you leave our site and toread the privacy statements of each and every Web site that collects personally identifiableinformation. This privacy statement applies only to information collected by this Web site.
Changes in this Privacy Statement We may update this privacy statement to reflect changesto our information practices. If we make any material changes, we will notify you by email(sent to the e-mail address specified in your account) or by means of a notice on this Siteprior to the change becoming effective. We encourage you to periodically review this pagefor the latest information on our privacy practices.
We do not sell or rent your personal information to third parties for their marketing purposeswithout your explicit consent and we only use your information as described in the PrivacyPolicy. We view protection of your privacy as a very important community principle. Weunderstand clearly that you and Your Information is one of our most important assets.
Westore and process Your Information on computers located within India that are protected byrobust technological security. We use third parties to verify and certify.